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Office Support Associate
The Department of Chemical & Biomolecular Engineering is seeking an Office Support Associate. This position will carry out independent duties and assignments related to operations in the department's business office and student services office as well as provide backup to the office support and assistant to the head positions within the department.
Job Summary
To provide office support in the Department of Chemical and Biomolecular Engineering. This position will independently perform a broad range of administrative and operational duties in support of the department's business functions and daily operations.
Duties & Responsibilities
Business Operations and Resource Management
- Assists with coordination and completion of travel arrangements for the department, faculty, and laboratory groups; prepares, processes, and reconciles associated purchases, travel reimbursements, expense reports, and related financial transactions, ensuring compliance with applicable policies and procedures.
- Assists in administrative support for departmental purchasing processes, including sourcing laboratory and office supplies, obtaining quotes and cost comparisons, processing purchases, and maintaining related procurement documentation.
- Assists with departmental records retention in accordance with established procedures
- Monitors and maintains departmental copiers and related equipment to ensure proper functionality and performs copying, scanning, and document management activities
- Coordinates the checkout, return, and tracking of departmental keys and equipment.
- Reports facility repair and maintenance needs to the appropriate personnel and follows up as needed to ensure timely resolution.
- Monitors the department's student computer labs and reports issues to the appropriate personnel
- Ability to follow established department and university established processes and procedures
- Performs other duties and projects as assigned
Administrative Operations and Communications
- Welcomes and directs visitors, answers telephone inquiries, and responds to routine questions, requests, and concerns in a professional and courteous manner.
- Assists with administrative and departmental calendar management including but not limited to room reservations and facility requests for the department
- Maintains current knowledge of departmental events, programs, and activities to provide accurate information and timely responses to routine inquiries, and assists with the planning, organization, and coordination of these events.
- Demonstrates proficiency in using WebTools to create, update, and maintain calendars, electronic forms to support departmental communication and administrative processes
- Assists with administrative and operational support including but not limited to preparing and organizing instructional materials, educational resources, correspondence, reports, and other related materials.
- Sorts and distributes mail to proper department mailboxes.
- Maintains a position-specific procedures job manual and updates process and procedures as needed.
- Provides general office support to the department's Student Services Office
- Performs other duties and projects as assigned
Required Qualifications
- High school diploma or equivalent.
- Any one or combination totaling eighteen (18) months from the categories below:
A. College coursework in any curriculum as measured by the following conversion table or its proportional equivalent:
30 semester hours equals one (1) year (12 months)
Associate’s Degree (60 semester hours) equals eighteen months (18 months)
B. Work experience performing office/clerical activities, including the use of computer systems.
Preferred Qualifications
- Ability to communicate effectively with others.
- Ability to professionally interact with internal and external constituents, including students, faculty, staff, and parents.
- Commitment to creating an inclusive environment.
- Ability to work harmoniously with faculty, staff, and students from a wide variety of disciplines.
- Ability to effectively multi-task and stay organized.
- Effective time management skills.
- Ability to maintain confidentiality in all business matters.
- Working knowledge of grammar, spelling, and punctuation.
- Ability to acquire knowledge of University and College requirements, procedures, rules, and regulations.
- Ability to acquire knowledge of various computer software systems.
Appointment Information
This is a 100% full-time Civil Service 0846 - Office Support Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the deadline date. This is a bargained position and as such, the salary is driven by the collective bargaining agreement. The wage for this position is $39,159.90.This position is not eligible for any type of sponsorship for work authorization. Hybrid work options may be available for this position after an initial on-site training period, with the ability to be on-site at the University of Illinois Urbana-Champaign campus as needed per the University’s Workplace Flexibility policy.
For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.
Application Procedures & Deadline Information
Applications must be received by 6:00 pm (Central Time) on August 31, 2026. To apply for this position, please create a candidate profile at https://jobs.illinois.edu, use the Apply Now button on the posting and upload your cover letter, resume (months and years of employment must be included), and names/contact information for three professional references. Please remember to include specific information on how you meet the qualifications of the position in your application materials, including all relevant experiences.
Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment.
For further information about this specific position, please contact lascollegehiring@illinois.edu. For questions regarding the application process, please contact 217-333-2137.
Apply
See full job posting and link to apply on the jobs.illinois.edu website:
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or accessibility@illinois.edu.
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